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Step 1: Configuration in TrueBooker Settings

  1. Log in to your WordPress Admin Dashboard.
  2. Navigate to TrueBooker → Settings from the left sidebar menu.
  3. Scroll down to the Additional Payment Method section.
  4. Locate Klarna Payment and switch the toggle button to Enable.
  5. Select your preferred Klarna Payment Mode:
    • Sandbox (For testing purposes)
    • Live (For production transactions)
  6. Enter the following API credentials obtained from your Klarna Merchant Portal:
    • User Name
    • Password
  7. Click the Save button at the top right to activate Klarna payments.

Note: Klarna is supported in selected regions including the United States, United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Netherlands, Austria, Switzerland, Belgium, France, Italy, Spain, Poland, Australia, and Canada.

Klarna Payment Integration With TrueBooker

Step 2: Customer Checkout Experience

Once enabled, customers can choose Klarna seamlessly during the appointment booking flow.

Selecting the Payment Method

  1. The customer reviews their booking and cost breakdown under Confirm Details.
  2. Under the Select Payment Method section, select the Klarna radio option.
  3. After selecting the Klarna radio button, a Klarna Payment button will appear directly below it. Click this button to proceed.

Step 3: Klarna Secure Checkout Portal

Clicking the Klarna Payment button opens a secure Klarna checkout window. The customer completes verification and payment. After successful payment, customers are redirected to Booking Confirmation page . 

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