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Department Management in Truebooker

In Truebooker, a Department represents a specific division or section within a branch.
It allows you to group staff and services under the correct branch location for better organization and management.

How you can use it:

  • Create departments under each branch to structure your business operations.

  • Store department details such as name and description.

  • Assign staff members and services to the correct department.

  • Manage department-specific schedules and booking preferences.

  • Easily view, edit, or delete departments through the dashboard.

📍 Navigation Path: Go to Admin > Truebooker > Department

(only visible if enabled in Truebooker > Settings > General Settings > Store Settings ).

Department Module Dashboard

This screen lays out all your departments in one table. You’ll find:

  • Department Name

  • Associated Branch

  • Status (Active/Inactive)

  • Handler enabled indicator (Yes/No)

Add New Department

When you click the “Add New” button, TrueBooker opens the Add New Department form. This form helps you set up a new department with all necessary details.

  • Enter the Department Name

  • Choose the Branch — assign this department to a specific location

  • Set Department Status — enable or disable it

  • Enable department handler – The handler can log in to the system and manage department-specific details, staff, and bookings.

  • Department Handler

    A Department Handler is a member assigned to manage a specific department within a branch.
    They have access only to the information and features related to their assigned department.

    How you can use it:

    • The handler can log in to the system and view department-specific details, staff, and bookings.

    • Handlers can manage schedules, respond to bookings, and update department information

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